Common Questions
Straight answers. No runaround.
Do I need to be 21?
Yes. Valid government ID required. No exceptions — it's federal law.
Can I try flavors?
Yes. We have 200+ open testers on the flavor bar. Try as many as you want before buying.
I'm trying to quit smoking — can you help?
Absolutely. Our staff includes former smokers. We'll match you with the right device and nicotine strength to make the switch easier.
Do you build coils?
We have a free coil building bar in-store. We'll teach you, or you can buy pre-built coils for any tank.
Loyalty program?
$1 back for every $10 spent. Points never expire. Sign up in-store — takes 30 seconds.
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