← myEASysystem ← Lane 2 · Reactivation

Lane 3 · Accountability

Leads come in. Jobs stall. Nobody sees the whole journey — and the owner becomes the bad guy.

Most small contractors don't fail on effort. They fail on follow-through: callbacks that don't happen, rehash that waits on memory, departments that don't talk, and a scorecard that lives in the owner's head until Sunday night.

Quick check — is accountability your leak?

Three taps. No signup. This is not the full business exam — just the accountability lane.

1. When a lead sits untouched for 48 hours, usually…

See what accountability looks like when it's not you doing the chasing

Walk the demonstrated virtual office and oversight board — daily scorecard, follow-up gaps, and which jobs are worth running on one screen.

Walk the virtual office → See the oversight board →

Inside the portal, ask Tawny to score a job with your numbers.

One system. Start where it hurts.

You don't buy five AI employees. You start with the problem that's costing you money today. The five lanes on this site are five doors into the same operating system — not a product roadmap. Tawny is built to do the whole thing. The lane you picked is follow-through and visibility — where we start, not a ceiling on what she can see.

What Tawny is built to run across your operation:

  • Answer the phone — qualify, book, confirm (MyTawny / live voice)
  • Work the database — leads, follow-up, past-customer reactivation
  • Track commitments — callbacks, handoffs, nothing lost between departments
  • Monitor operating rhythm — weekly cadence, rocks, issues, accountability
  • Connect activity to the financial truth — job economics, margins, and what actually makes money

What you can verify today

Virtual office — multi-tenant doors, EOS drawer, daily scorecard view at /office-v2.
Oversight board — follow-up gaps and job economics on /demo/oversight/lgx-live.
Daily scorecard — cron snapshots to scorecard history — real numbers, not Monday stories.
Conversion logging — appointments and sales with campaign attribution.
Daughter Tawny per dealer — voice profile and scoped memory after onboarding.

Follow-through is one door into the same brain Tawny orchestrates — not a separate product. Tap another lane anytime a different leak fits better.

Your next diagnostic step

Need visibility first? See the demonstrated virtual office.

Walk the virtual office →

Still losing inbound calls? Handle the phone lane first.

Lane 1 · Answering →

List sitting idle? Work the database lane before the scorecard.

Lane 2 · Reactivation →

Ready to wire Tawny to your business? Start with voice capture.

Start at /onboard →

Five doors. Same system.

Start where it hurts. Each lane diagnoses a different leak in the same operating system.

Tap a lane to explore

Questions

Is this the full 48-question business exam?

No. This page is Lane 3 only — follow-through and visibility. Three quick questions, then a next step matched to your answer.

Is Tawny replacing my sales manager?

Tawny watches the data and holds the line from the system — so you don't have to be the only enforcer. Your team keeps their roles.

Do I need the Lead Machine first?

Any lane is an entry point — not a prerequisite order. If calls are still dying on voicemail, try Answering. If your list is idle, try Reactivation. This lane is for operators who need follow-through visible.