Lead Machine · myEASysystem

The system that keeps your business moving.

myEASysystem Lead Machine gives owner-operated businesses one intelligent accountability layer. Your business already has a CRM, phones, marketing, follow-up workflows, accounting, and people doing the work. Tawny connects the pieces, watches what matters, and helps keep commitments moving.

You already have the tools. Tawny makes them work together — CRM integration, lead follow-up, attribution, and daily business operations without rip-and-replace.

Questions? Call (855) 532-7550 or Kip at (912) 401-4772

Built by an operator

You already have the tools. Tawny is the intelligence that makes them work together — like the technology behind the things that already work, not another product fighting for shelf space.

$997/mo

Lead Machine coordinates answering, follow-up, attribution, content, and accountability. No rip-and-replace. Cancel anytime.

See full pricing tiers · Start with the phone lane

Working office

Your business, working together.

One operational brain coordinates your existing tools — walk the live virtual office.

Open full screen →
Carrie still answers Calls get picked up. Opportunities don't disappear.
Follow-up still runs Email, text, and voice — behavior-triggered, not hope-triggered.
Content still posts Your voice across social, blog, and Google Business Profile.
Your CRM still does its job CRM, JobNimbus, Black Book — we coordinate, not replace.
Your accounting still does its job QuickBooks and your books stay where they belong.
Tawny coordinates between them Orchestration, not replacement.
The problem

You shouldn't have to be the connective tissue.

Your CRM knows something. Your accounting system knows something. Your salespeople know something. Your production team knows something. Your customers know something. But those pieces don't automatically know what each other knows.

So the owner or GM becomes the person responsible for connecting everything. That's the plate-spinning problem. Tawny takes some of that connective-tissue work off your plate.

The CRM knows

Pipeline stages, contact history, notes from last Tuesday. But it doesn't know the call that happened after hours or whether production got the change order.

Accounting knows

What's invoiced, what's collected, what's late. But it doesn't know which marketing source actually produced the job.

Sales knows

Who said they'd think about it, who needs a callback, who's hot. But follow-through depends on someone remembering to chase it.

Production knows

What's on the schedule, what's waiting on parts, what's behind. But the office may not see it until the customer calls angry.

Frictionless accountability

Start the day with what matters.

Tawny is the GM's best friend — not a replacement for the GM. She watches the business, coordinates the stack, tracks commitments, identifies exceptions, and helps keep things moving.

Every morning, Tawny can surface the exceptions that deserve your attention:

Instead of spending the morning hunting for problems, the owner or GM starts with the problems that matter. Tawny helps keep commitments moving with reminders and communication — so you don't have to personally chase every plate. See the accountability lane for how visibility and follow-through connect.

AI Accountability Manager means a reliable layer watches business operations, surfaces exceptions, and supports workflow accountability before small slips become expensive fires.

Current capabilities

Business functions, not a bot roster.

One coordinated operational system for answering, capture, lead follow-up, attribution, accountability, content, and customer data — built for contractors and owner-operated businesses who already run a CRM and phone system.

Answer

Carrie — AI receptionist

AI phone answering handles inbound calls and helps make sure opportunities don't disappear. Day, night, weekend, holiday. Answering lane →

Capture

Information connected

Calls, forms, and touches get captured and connected to CRM and workflow systems — customer data stays tied to the journey, not lost between departments.

Follow up

Behavior-triggered outreach

Email, text, and voice lead follow-up keeps opportunities moving. Triggered by behavior, not by someone remembering. Reactivation lane →

Attribute

Source to invoice

Real-time marketing attribution — track activity from first touch through customer and invoice so you see what's actually producing revenue.

Account

Commitments and exceptions

Tawny tracks commitments, surfaces exceptions, and identifies who is behind — operational accountability without making the GM the only nervous system.

Communicate

Content engine

Daily content and communication continue across social, blog, and Google Business Profile — marketing automation in your voice, not generic AI copy.

Own

Black Book CRM

Your customer data stays yours. Black Book CRM is included with paid tiers. Export anytime. CRM integration without holding your ledger hostage.

Your existing stack

Don't replace your stack. Coordinate it.

Integration is part of the product story. Tawny sits above what you already run — existing-stack integration without asking you to rip out what works. Works alongside CRM, JobNimbus, QuickBooks, Black Book, and the phone and marketing systems you already pay for.

Your CRM doesn't have to disappear.

Your accounting system doesn't have to disappear.

Your phone system doesn't have to disappear.

Tawny is designed to work with the technology you already have.

We don't replace what works. We make everything you have work harder. See the full operating system story →

Who it is for

Built for owner-operated businesses that already run a stack.

Lead Machine is built by a home improvement operator for contractors, remodelers, and small business owners who already invest in CRM, marketing, and phone systems — and still feel like the GM is the only connective tissue.

Home improvement and remodeling

Windows, roofing, HVAC, gutters, sunrooms, exteriors — businesses where missed calls, slow lead follow-up, and disconnected marketing attribution cost real margin.

Businesses with a CRM already

If you already run CRM, JobNimbus, or Black Book, Tawny coordinates above your CRM — customer data and workflows stay connected instead of scattered.

Operators who need follow-through

Appointment booked but production never heard. Lead went cold because nobody chased it. Content stopped because the office got busy. That is a workflow problem, not a people problem.

Owners who want attribution

Real-time attribution from marketing source through appointment, job, and invoice — so you know what is producing, not just what is busy.

Five diagnostic lanes

Start where the leak actually is.

myEASysystem is one architecture with five entry points. Each lane diagnoses a fragment of the business before prescribing anything. Together they explain how Tawny coordinates the full operating system.

Gen 3

You shouldn't have to be the software integration layer.

We're moving into the third generation of business software. The point isn't deep technology — it's that the owner shouldn't be the glue between every system.

Gen 1

Software organized information

CRMs, spreadsheets, job folders — records of truth that still need a human to connect the dots.

Gen 2

Specialized tools solved one job

CRM. Accounting. Marketing. Scheduling. Communication. Each good at its lane — still disconnected.

Gen 3

An intelligent layer coordinates the system

Tawny coordinates the pieces. One brain above the stack — accountability, not another silo.

Diagnosis before prognosis

Before we automate it, let's understand it.

I don't believe in adding technology just because technology exists. First diagnose the business.

  • Where are the leaks?
  • Where are the opportunities?
  • What's already working?
  • What are the numbers saying?

Then decide what technology, automation, or AI actually belongs there.

That's how we work with every operator — discovery first, prescription second. Start with Find Your Gaps or explore a specific diagnostic lane.

Ready to find where you're leaking?

45 minutes. Real questions. If we can't find margin slipping, we shake hands and you're out nothing. If we do, you'll see exactly where.

Answering lane · Reactivation · Accountability · Full OS · Pricing

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Tawny

Accountability layer · Live

Hey — I'm Tawny. I coordinate the operation: Carrie on the phones, follow-up on your leads, attribution from source to invoice, and the exceptions that need your attention this morning. Ask me how it works for your business, or start discovery at /onboard.